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Mahsum Aktas

Istanbul, Turkey

mahsum@mahsumaktas.com·github.com/mahsumaktas·linkedin.com/in/mahsumaktas·huggingface.co/mahsum·x.com/mahsumaktash·mahsumaktas.com

Senior Operations Manager at oBilet (Turkey's leading bus ticketing platform) with 10 years in B2B operations. Self-taught developer building production AI systems — from a Slack-integrated operations assistant running on a Raspberry Pi to a fine-tuned Turkish LLM published on HuggingFace. 31 open-source PRs across 8 repositories.

Notable Projects

Osistan — AI Operations Assistant

Production AI assistant serving a team of 8 via Slack. 3-layer architecture (deterministic engine + context assembler + LLM intelligence). Reduced from 50 tools to 3 write channels. 39K email embeddings with pgvector. Event sourcing. Runs 24/7 on Raspberry Pi 5 at ~$40/month.

Claude Opus/Sonnet · Python · PostgreSQL · pgvector · Slack Bolt · PM2

Jazari — Turkish LLM Ecosystem

Fine-tuned 4B parameter Turkish LLM (published on HuggingFace). Voice-first AI life coach with Gemini Live API and 5 specialist sub-agents using Ebbinghaus forgetting curve. Android app on Google Play (closed beta). Named after Al-Jazari, 12th-century engineer from Diyarbakir.

Gemini · Google ADK · LanceDB · FastAPI · Cloud Run · MLX · PyTorch

Operations Platform — Internal B2B Dashboard

255K-line platform used by 3+ departments managing 400+ partners. 12 provider API integrations, 449 tests, AI-powered feedback analysis (30+ categories), sales manager PWA. Deployed on Raspberry Pi via PM2 + Tailscale.

Next.js · FastAPI · PostgreSQL · Tailwind CSS · PM2

Treliq — AI-Powered PR & Issue Triage

Open-source tool for maintainers with cascade LLM pipeline, 21 PR signals, 12 issue signals, 428 tests. Posted on Hacker News.

TypeScript · Multi-provider LLM (Gemini, OpenAI, Anthropic)

Open Source & Publications

  • 31 PRs across 8 repos — OpenClaw (P0/P1 gateway fixes), simili-bot, simonw/llm, steipete/gogcli
  • Jazari 4B SFT TR — Turkish LLM on HuggingFace
  • Chrome Extensions: X Unfollow Tool (80 users, ★5), X Safe Timeline
  • Hackathons: Gemini Live Agent Challenge (Jazari), GitLab AI Hackathon (MR Triage Agent)

Technical Skills

Languages: Python, TypeScript, JavaScript, SQL, Bash

AI/ML: LLM fine-tuning (MLX, PyTorch), RAG systems, pgvector, LanceDB, Claude API, Gemini API, OpenAI API

Backend: FastAPI, Node.js, PostgreSQL, SQLite, Supabase

Frontend: Next.js, React, Tailwind CSS, Framer Motion

Infrastructure: Raspberry Pi (production), Tailscale mesh VPN, PM2, Docker, Nginx, Google Cloud Run

Experience

oBilet

Turkey's leading online bus ticketing platform — 400+ carriers, 25M monthly visitors

Senior Operations Manager (2024–Present) — Leading 8-person team managing 400+ bus companies. Built AI-powered operations tools, automated reporting, and internal dashboards.

Operations Manager (2023–2024) — Built the operations department from scratch.

Operational Account Manager (2020–2023) — Managed B2B integrations, API workflows, data analysis.

CX Manager (2019–2020) — Led customer experience strategy, migrated 50+ companies to B2B system.

Earlier roles: Supervisor (2018), Team Lead (2017), CX Specialist (2016) — Joined as 15th employee.

Education

Istanbul University — Management Information Systems (incomplete)